GENERAL

We recommend purchasing tickets only through Mondo Disko's official sales channels, which are our website www.mondodisko.es and Resident Advisor.

Yes, you can show it both ways. However, we recommend avoiding printing it on paper to help protect the environment. You can download your ticket as a PDF or on the Mondo Disko app. It's important to have it ready to show before reaching the end of the line, as this will make it easier for the entrance staff.

At Mondo Disko, we don't offer VIP tables. However, you can purchase the "Backstage" add-on, which includes access to the backstage area (a space behind the DJs), as well as to the bar and restrooms in the backstage area at Mondo Open Air events.

Yes, at the entrance, if requested by security personnel, you must be able to prove that you are of legal age; therefore, your passport or national ID (Identity Document) is the easiest way to do so. Mondo events are open to those over 18, so we recommend that you always carry your original official ID (a driver's license will also do).

You can write us an email to [email protected]

By purchasing a ticket and attending the event, I consent to my being photographed or recorded by various means during the event. The term "image" includes video or still photography, in digital or other format, and any other means of recording or reproducing images. The images may be used, free of charge, by both Mondo Disko, as the event organizer, and by third parties to whom Mondo Disko has provided the images. The images will be used for promotional and/or commercial purposes for the events through various channels, including social media, as well as for the creation of various materials and content, such as event summary videos known as "aftermovie" or the inclusion of images in event summary reports in third-party media and channels.

SHOP

Yes, we ship to all of mainland Spain and the islands (with an additional charge). We also ship to countries within the European Union and other international destinations. Shipping costs and delivery times vary depending on the destination.

Domestic shipments take between 5-7 business days. International shipments can take between 7-15 business days depending on the destination country.

We accept credit/debit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through encrypted gateways.

Yes, we offer the "Pickup in store" option during our opening days (Thursdays, Saturdays, and eves) from 00:00h to 05:30h. You will receive an email when your order is ready for pickup at Mondo Disko (C. de Barceló, 11, 28004 Madrid).

You can write us an email to [email protected]